About Us

Pet Behavior Consulting, LLC is based out of Granby, MA. Elise Gouge and her staff work with clients throughout western Massachusetts, including Granby, Belchertown, Hadley, Amherst, Palmer, Ludlow, Holyoke, Chicopee, Springfield and also in northern CT.

Elise Gouge

Owner

I am a Professional Member of the Association of Professional Dog Trainers and also a Certified Professional Dog Trainer (CPDT-KA) and Certified Canine Behavior Consultant (CCBC) through the Certification Council for Professional Dog Trainers.  The APDT is the leading organization for setting standards for professional dog trainers. It is the only organization that offers standardized testing for trainers.

Through the International Association for Animal Behavior Consultants I am a Certified Dog and Cat Behavior Consultant (CABC). Formerly, I was the Vice President on their Board of Directors. I was licensed as a Dogs & Storks presenter and am a Canine Good Citizen evaluator and Tricks tester through the American Kennel Club. I am currently getting certified in canine fitness through the University of Tennessee and canine massage through the Brandenburg School.

I have volunteered for over ten years with various organizations. In 2016, I joined the Board of Directors for New England Border Collie Rescue. Also, I serve as a consultant for a national pet supplier (PetEdge) and our local shelter, Dakin Humane.

Initially, I began my professional career in social services working with children and their families. Then, in 2004, armed with years of clinical expertise, I began working with pets and their people full time. I studied dog behavior with some of the best trainers in the world and participated in every training seminar I could find.

Formerly, I managed training and behavior programs in shelters and doggy day-cares, trained animals ranging from primates to horses to domestic pets, mentored trainers, presented at national conferences and universities on animal behavior. Check out some of my media appearances on Animal Cops: Houston!

My Bachelors Degree is in Psychology and I have a Masters Degree in Community Health Education. I continually attend seminars around the country and have completed graduate level university coursework in Applied Animal Behavior.

I have extensive experience in the temperament evaluation of animals and how to train others in learning the same skills.  Additionally, I am insured, bonded, and endorsed by local veterinarians and shelters.

Sarah Papale

Office Manager

Sarah has had a passion for animals (both small and large) since she was young.  Her very first pet at age 6, was a rabbit and she had a "written agreement" with her parents that she would be solely responsible for its care.  From there, the rest is history.  Sarah has also been riding and involved with horses since this young age; a love her parents hoped she would grow out of as she entered her adult life.  It became very apparent to them the horses were going nowhere as she entered college with three horses and graduated from college with three horses.  She has finally achieved her dream of owning a small farm in Connecticut where she lives with 9 horses (only 4 are hers!) three dogs, and one very tolerant husband!

Sarah has had the opportunity to work in several fields.  While completing her degree in elementary education, she worked at the Zoo in Forest Park as part of their education team, running summer camp, giving animal presentations as part of the "Zoo on the Go" program and helping with birthday parties hosted at the zoo and in homes.  When Sarah completed her degree, she had the rare opportunity to join the Admissions Team at The University of Connecticut and eventually went to work for the University of Massachusetts Amherst.  While she absolutely loved these jobs, she knew she would never be truly fulfilled unless she was able to work with animals again in some capacity.  As if fate answered her prayers, a position opened at a small animal specialty hospital in West Hartford to work with one of the surgeons on staff.  This is where Sarah truly started to blossom as she soaked in everything she could about the veterinary profession.  She helped with the veterinarian's appointments, assisted in surgery, as well as the before and after care of each patient.  She also built wonderful relationships with the clients by answering questions in person and on the phone, even when the pets returned home after surgery.

In 2016, Sarah and her husband adopted a dog, Domino, from Nashville who had a strong prey drive and was significantly bigger than their 14-pound dachshund who already ran their house.  After a few disagreements between the two and a very scary episode of thinking the mini horse at the farm was dinner, Sarah got in contact with Elise and has been working with her ever since.  Sarah and Domino worked hard on their relationship and did quite a few classes at PBC, including scent work!  Unfortunately, Domino passed away unexpectedly in June of 2020 but because of him, Sarah's passion for dog training and animal behavior has become more of an obsession.  She has been putting the tools she has learned from Elise, as well as everyone else at PBC, toward her relationship with her other dogs: Dozer, the dachshund, Gus Gus, a Catahoula mix, and Moira Rose, a blue tick/black lab mix.

Connor Grenier

Connor Grenier

Director of Training

Connor has had a lifelong love of animals (particularly dogs) and has lived with a variety of pets his whole life.  His interest in training really took off when he got his first dog as an adult: a smart, pushy, stubborn pit bull named Red who still reigns as the spoiled princess of the household.  Since then he has studied extensively, including attending numerous animal behavior seminars as well as Chicken Camp. This was (and still is!) a well-known clicker training ‘camp’ where students are challenged to a high level of performance with training ability using chickens. Here he had the opportunity to work under the internationally-known and respected Bob Bailey. As part of our professional team, he provides in-home lessons and consultations for basic training and manners for puppies and adult dogs. He travels to Belchertown, Hadley, Amherst, Granby, Ludlow, Ware, Chicopee, Deerfield, Palmer, Springfield and northern CT.

Connor has trained in both group and private settings. He loves working with pet dogs to help them become enjoyable and reliable companions.  Despite holding a degree in aeronautical engineering, he much prefers to work with animals, and he currently maintains the harmony in a house that includes a border collie, Red the Pit Bull, Daisy the border collie/Staffy x, the new Silken Windhound puppy, Ratchet…and six indoor cats!

Connor is certified in Pet First Aid and CPR, is a Certified Professional Dog Trainer through the CCPDT, as well as an AKC Canine Good Citizen & Tricks Evaluator. He is pursuing his certification in Canine Fitness & Conditioning.

Bethany Rose Terzi

Bethany Rose Terzi

Daycare Manager

Bethany's passion has always involved animals both big and small. She enjoys hanging out with her cat, Raersch, and 2 dogs, Sydney & Marvel, at home as well as enhancing her skills as a nature photographer. She has had a variety of animals in her home growing up, from hamsters, mice & bunnies to cats and dogs.

Bethany has always known that she wanted to work with animals. She spent a summer working for the Forest Park Zoo cleaning and caring for animals from armadillos to kangaroos. While there her favorite animal to work with were the Ring Tailed Lemurs. In addition to working with wild animals Bethany has gained a lot of experience working with and training cats and dogs at Dakin Humane Society. During her 4 ½ years with Dakin she has been involved in multiple hands-on training programs.

Bethany is always eager to learning new techniques that can be used to positively enhance behavior and mental health. A great example of this is her involvement with the Jackson Galaxy Cat Pawsitive clicker training program. Throughout the program Bethany was able to think outside of the box to get cats excited about learning new techniques such as giving a high 5 or jumping through a hula hoop. Her hard work and dedication won Dakin a $5,000 grant as well as 10,000 bowls of food. However, her favorite training session was with Aimee Sadler and her Dogs Playing for Life program. This program allowed her to become more involved with the dogs that come to the humane society. She has lead playgroups as an enrichment tool for the shelter animals, which has also strengthen her skills in dog behavior.

In addition to being involved with various training programs Bethany has attended several seminars with New England Federation of Humane Societies, as well Kelly Bolland’s Shelter Behavior seminar. She always looks for an opportunity to learn more about dogs and their behaviors and how she can apply what she has learned into her work. Bethany hopes to one day work in a zoo as a keeper.

She is certified in Pet First Aid and CPR.

Kaylyn Swenson

Training Manager

Kaylyn is a self-proclaimed “crazy dog lady.” Growing up with a dog who had behavior issues helped her realize the importance of a strong relationship and communication between owners and their pets. In high school, Kaylyn started working at a busy kennel and fell in love with the work. She graduated with a BS in Environmental Science, but found herself returning to the animal field on every school vacation. After college, Kaylyn worked as a veterinary technician. This broadened her understanding of animal wellbeing and inspired her to help dogs learn to be calm and trusting during their visits to the veterinarian.

The adoption of her first dog as an adult pushed Kaylyn to dive deeper into the world of training. Kaylyn adopted a puppy, named Brody, who had been found as a stray and already failed with multiple families due to behavioral issues. She has loved the experience of raising Brody, although it is often challenging and requires special attention. Kaylyn has seen with Brody how training can be life-changing and hopes to inspire other owners to create happier homes. Kaylyn is working toward her CPDT-KA certification with Elise’s guidance and is excited to keep learning!

Kaylyn oversees our Puppy Boarding School babydogs and is certified in Pet First Aid and CPR.

Sam Mimitz

Sam Mimitz, CPDT, CGC

Certified Trainer and Daycare Counselor

Sam has been passionate about working with animals of all types for his entire life. He began my interest with how dogs learn when he was about 11 years old and wanted to train his own pet dog. He was inspired to pursue a career training dogs professionally when he got his puppy Stanley; an enthusiastic terrier who’s out of control tendencies turned his calm senior pet house into complete chaos.

However, through spending countless hours of work, play, and learning about what made each other happy, he helped Sam understand that it takes patience and trust to guide dogs through our crazy human world. Now there is nothing he loves more than creating a strong partnership with dogs and helping others have that same relationship. He lives with 3 dogs: Stanley, Debbie and Lola, as well as 2 cats. In his free time he enjoys playing fun games with his dogs, teaching them new tasks and experimenting with new training techniques.

Sam is certified in Pet First Aid and CPR and a Certified Canine Good Citizen and Tricks Evaluator through the AKC and is a certified professional dog trainer through the CCPDT, one of the industry standards in certifying bodies.

Kristie Harris

Daycare Counselor

Kristie has been working with animals since she was little and would help her neighbor care for his working beagles.  She's worked with everything from the creepy crawly to fish to small animals to dogs and horses.

She currently has: 2 dogs Weeble and Floki, a horse Sadie, Tina the Tegu, and 2 snakes Omelet and Lagertha.  She's been working with dogs in professional setting for 5 yrs and found that working with dogs and their owners is something she really enjoys. In her free time she enjoys hiking with her dogs and trail riding on her horse. She enjoys learning new things with her dogs and loves dog sports. Currently she does agility and canicross with both Weeble and Floki and she's learning herding with Floki. She's also working on her goal of hiking all 48 4000 footers of the White Mountains! She's excited to join the team and be able to work towards her goals in the professional dog training world!

Ashley Hoher

Daycare Counselor

Ashley has been passionate about animals since she was young. Growing up, she had cats and dogs along with other critters like hamsters and bunnies. She spends her free time at home hanging out with her Great Dane, Bella, Sox (cat), Mr. Bunny (rabbit) and Wally (hamster).
Ashley started her career with animals as a Veterinary Technician, which led her here to expand her knowledge of companion animal training and behavior. Eventually she would like to open her own animal shelter and help as many animals as she possibly can! Her emphasis is on gentle, humane care as well as spending quality time and truly connecting with animals in order to help them be as balanced and content as possible.
Ashley is highly skilled in husbandry skills such as nail trimming, both with clippers and professional Dremel. She has done in-home visits and will continue to wow us with her skills here at PBC!

Linsey Wenzel

Daycare Counselor

Linsey has always enjoyed being around animals, from horses to rabbits. Her family just welcomed a new puppy, Bandit, into their home with their three cats. She loves to spend time with Bandit and is working on finding new ways to train him. Her family calls her, "The Animal Whisperer," because any animal she comes in contact with absolutely loves her.

Linsey is currently studying at Westfield State University. Because of her love for animals, she is looking into a new and different direction in working with animals. She is excited to begin her new adventure here and to learn more about training and working with your furry friends.
Ferry Hill Farm

Ferry Hill Farm

Located in the heart of Granby, Ferry Hill Farm consists of over 17 acres of fenced in pastures and wooded areas. The original barn, built in the 1700's, has served many purposes including housing dairy cattle, cars being renovated, and lots of farm animals. You can see from the woodwork that the barn has been around for hundreds of years and it's strong bones will keep it around for many more to come.

Now home to PBC and Kaistar Kennels, the barn has been renovated so we can teach group classes, hold consultations and board dogs. With over 4500 square feet of open space, we look forward to hosting puppy classes, family pet obedience and competition obedience, Rally, nosework and more - maybe even barn hunt and dock diving! Of course, Elise has brought back her much-requested reactive classes. Lastly, private and semi-private lessons and ring rental are available with Elise and other trainers on staff.

The lower barn has a small commercial kennel with capacity for ten dogs. The kennel has been designed to feel as homey for dogs as it has been when they stay in the house with Elise. Suites will be built for maximum coziness and safety - spacious, climate-controlled, clean and comfortable. The kennel will include a grooming station, washer/dryer, air conditioning, heating, an air purifying system, television & special lighting. Additionally, every aspect of it has been carefully thought out, including moisture resistant dry-wall, acoustic insulation and other building materials that won't be visibly obvious but will improve the quality of boarding for every dog who visits. Here is a quick video of the kennel as of December 2017. More upgrades continue to be made!